When something goes wrong with your home’s plumbing, you don’t want to call three different specialists. You want one trusted team that can handle it all. That’s exactly what general plumbers do — and it’s exactly what Catalyst Home Services offers to homeowners and businesses across London.
From a dripping garden tap to a full bathroom installation, our general plumbers bring the skills, tools, and experience to sort the job properly the first time. No guesswork. No overcharging. Just honest, dependable plumbing work.
What Does a General Plumber Actually Do?

A general plumber is a qualified tradesperson trained to handle the full range of everyday plumbing tasks. Unlike specialists who only focus on one narrow area, a general plumber can move between jobs — repairing a leak in the morning and fitting a new tap by the afternoon.
At Catalyst Home Services, our general plumbers regularly handle:
- Leaking taps, pipes, and fittings
- Blocked drains and toilets
- Water pressure problems
- Boiler and radiator issues
- Bathroom and kitchen plumbing
- Outdoor and garden tap installation
- Emergency call-outs, day or night
If you’d rather browse by job type, our repair services, drainage services, and installation services pages break each of these down in more detail.
Why Hiring a Qualified General Plumber Matters
Plumbing work looks simple until it isn’t. A poorly fitted tap or a rushed repair can turn a small job into a costly one — think water damage, mould, or a burst pipe at 2am.
A properly trained general plumber understands how your whole system connects: water supply, drainage, pressure, and fittings all working together. That means problems get diagnosed correctly the first time, not patched over.
Our team is experienced, background-checked, and fully equipped to work on both older London properties and new builds, so whether your home has original Victorian pipework or a modern combi system, we know what we’re dealing with.
You can read more about our approach on our Why Choose Us page, or see what past customers have said in our reviews and testimonials.
A Closer Look: Garden Tap Installation, Repair & Maintenance
One job our general plumbers get called out for time and again is the humble garden tap — also known as an outside tap or outdoor water point. It seems minor, but a well-installed garden tap makes daily life noticeably easier.
Why a Garden Tap Matters More Than You Think
A garden tap gives you a direct water source outside, without dragging a hose through the house every time you want to water plants, wash the car, or fill a paddling pool. For anyone with a garden, allotment, or driveway, it’s one of the most-used fixtures on the property.
Beyond convenience, a properly fitted outside tap also protects your home. A poorly connected or unprotected garden tap is one of the most common causes of frozen pipes and water damage during colder months — which is why correct installation matters more than most homeowners realise.
Types of Garden Taps We Install

Not every outside tap is the same. Depending on your property and how you’ll use it, our plumbers can recommend and fit:
- Standard bib taps — the simplest and most common type, ideal for basic outdoor use
- Self-closing (push) taps — designed to shut off automatically, useful for shared gardens or businesses
- Frost-proof (wall-mounted) taps — fitted with the valve set back inside the wall, reducing the risk of freezing
- Double-check valve taps — required by UK water regulations for most outdoor installations to prevent contaminated water flowing back into your main supply
Choosing the right type isn’t just about preference — UK Water Regulations actually require backflow protection on outside taps, so it’s worth having a qualified plumber confirm your setup is compliant.
Garden Tap Installation: What’s Involved

Installing a garden tap properly involves more than drilling a hole through the wall. Our general plumbers typically:
- Assess the best connection point on your existing water supply
- Fit a suitable isolation valve so the tap can be shut off independently
- Install the correct backflow prevention device, as required by regulations
- Run and secure the pipework safely through the wall
- Fit and pressure-test the tap to confirm there are no leaks
Getting each step right the first time avoids callbacks for leaks, low pressure, or non-compliant fittings later on.
Common Garden Tap Problems We Fix

Even a well-installed tap can develop issues over time. The most common problems our plumbers are called out for include:
- Dripping or leaking taps, usually caused by a worn washer or O-ring
- No water flow, often due to a frozen or airlocked pipe
- Low water pressure, which can point to a partial blockage or supply issue
- Cracked pipework, typically from frost damage over winter
- Loose or wobbly taps, caused by a failing wall fixing or worn thread
Most of these are quick, affordable fixes when caught early — but left alone, they can lead to bigger leaks or burst pipes. If you’re dealing with a leaking tap of any kind, our dedicated tap and faucet repair page covers indoor fixtures too.
Simple Garden Tap Maintenance Tips

A little care goes a long way in extending the life of your outside tap:
- Disconnect hoses in winter to stop trapped water from freezing and cracking the pipe
- Insulate exposed pipework with a foam jacket or tap cover before the cold sets in
- Check for drips regularly, since even a small leak wastes water and can worsen quickly
- Turn off the isolation valve if you’re away from the property for an extended period
If you notice any of these signs of trouble, it’s worth booking a check-up rather than waiting for a small drip to become a bigger repair.
When to Call an Emergency Plumber Instead
Some problems can’t wait for a scheduled visit. Burst pipes, major leaks, or no water supply at all are situations where every hour counts. For these, our 24/7 emergency plumbing team is on hand around the clock across London.
For routine maintenance, repairs, and installations — including your garden tap — our general plumbing service is the right fit, and you can see the full picture of what we offer on our residential plumbing page.

Book a Trusted General Plumber Today
Whether it’s a leaking garden tap, a full installation, or an emergency you need sorted fast, Catalyst Home Services is ready to help. Our general plumbers bring the experience, transparency, and reliability London homeowners have come to trust.
Book a Plumber Now or Contact Us to get a clear, no-obligation quote.
FAQs
What’s the difference between a general plumber and a specialist plumber?
A general plumber handles a broad range of everyday plumbing tasks — repairs, installations, and maintenance — while a specialist focuses on one specific area, such as gas or commercial systems. For most household plumbing needs, a general plumber is exactly who you need.
Do I need a plumber to fit a garden tap, or can I DIY it?
UK Water Regulations require outside taps to include backflow prevention, and incorrect installation can affect your home’s water supply. It’s a straightforward job for a qualified plumber, but one that’s easy to get wrong without the right parts and knowledge.
How much does it cost to fix a leaking garden tap?
Costs vary depending on the cause, but most tap repairs are quick and affordable compared to leaving a leak unresolved. We provide clear, upfront quotes before any work begins — no surprises.
Can a general plumber handle emergency call-outs?
Yes. Our general plumbers cover both scheduled work and urgent issues. For genuine emergencies outside normal hours, our 24/7 emergency line ensures you’re never left waiting.

